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Consumers' Right to Information Consumers' Rights Statement Complaint Handling Procedures Code of practice on bill payment Citizen's Charter (TRANSCO)
Right to Information Act Compliance with RTI Act
ARR Filings 2006-07 to 2008-09
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APTRANSCO    CPDCL     EPDCL    NPDCL     SPDCL Responses on Tariff Filings
Tariff Orders
Tariff Order on SLDC charges for the period 2007-08 and 2008-09 (PDF)
Transmission Tariff Order 2006-07 to 2008-09  (PDF)
Distribution Tariff Order 2006-07 to 2008-09 & Retail Supply Tariff Order 2006-07  (PDF)
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Vidyut Ombudsman

Policies & Guidelines

APERC formulates policies and guidelines for the effective functioning of the Power Sector in Andhra Pradesh from time to time.  In so doing, the Commission is usually guided by the National Policies and Guidelines issued by the Government of India from time to time. Government of India Policies & Guidelines: