VIDYUT OMBUDSMAN

5th Floor, Singareni Bhavan, Red Hills, Hyderabad –500 004.

 

 

Dated:  03-08-2006

 

Present: S. Surya Prakasa Rao, Ombudsman

 

 

Appeal No 10 of 2006

 

 

 

Between

 

Sr. Divisional Electrical Engineer (G),

East Coast Railways,

Khurda Road                                                                                                                                                                                   Appellant

 

 

 

and

 

 

 

1. Senior Accounts Officer / Operation / Srikakulam

2. Superintending Engineer / Operation / Srikakulam                                                                                                                 Respondents

 

 

 

 

            This representation (appeal) dated 10-05-06 made by the senior Divisional Engineer (G), East Coast Railways Khurda Road, (here in after called the appellant or consumer) against the order dated:17-04-06 of the Forum for redressal of grievances of consumers, EPDCL, (herein after called the Forum or CGRF) in CG.No.9/2006 (Srikakulam Dt.) coming up for before the Ombudsman for consideration and having stood over till this the day, the Ombudsman issues the following:

ORDER

 

2.         The facts on record in this case are narrated here in. The appellant has been availing HT supply at 11kV to the Palasa railway station from 1965, under HT category II from the erstwhile APSEB.  Pursuant to a meeting between the officials of the APSEB and the South Eastern (SE) Railways (Presently East Coast Railways) on 17-12-1993, the erstwhile APSEB issued instructions in Memo Dated 21-01-1994 to re-classify the HT services of railway stations of SE Railways from HT category II to HT category VI where the colony load forms more than 50% of the total connected load duly following the procedure specified therein. Accordingly the HT service of Palasa railway station was re-classified under HT category VI with effect from July 1994. However pursuant to an Audit objection and after verification of connected load on 05-02-2005, the SE/Operation/SKLM (respondent No.2) issued a notice on 01-04-2005, again re-classifying this HT service back to HT category II with effect from July 1998 on the ground that the connected load for the purposes other than Domestic purpose exceeded the limits prescribed by the APSEB in B.P.Ms.No.26 dated 24-06-1998.  In the said B.P. the APSEB specified the percentages for loads used for purposes other than Domestic purpose as follows:

 

·        Water supply, sewerage and Street Lighting         - 10% of total load

·        Non-domestic/Commercial/General purpose        - 10% of total load

 

This means that the Domestic load shall not be less than 80% as against “above 50%” allowed in the Memo dated 21-01-1994.  The connected loads as per the inspection done on 25-02-2005 are as follows:

 

Domestic Load        

132 KW

53.66%

Station, Offices & others

82 KW

33.34%

Street lighting

8 KW

13.00%

Pumping

24 KW

 

246 KW

100.00%

 

In the said notice, the SE/Operation/SKLM demanded the consumer to pay Rs.1.39 Crores (approximately) towards shortfall of electricity charges between HT category II and HT category VI for the period from 7/98 to 3/05. Aggrieved by this notice, the consumer filed a complaint before the CGRF, EPDCL Visakhapatnam on 16-01-2006, (along with complaint pertaining to Ichapuram Railway station). The learned Forum in its order dated 17-04-2006 in CG.No.9/2006, in so far as Palasa railway station is concerned, directed the licensee to reclassify the service under HT category – II from the date of release of additional load i.e., from 27-09-2001 instead of from July 1998. Not satisfied by the said decision of the Forum, the appellant filed this appeal.

 

3.         In this appeal the consumer raised the following prime contentions:

a)     The shortfall demand is raised after a lapse of about 7 years.

b)     No joint survey was made before reclassification to HT cat –II.

c)      The joint survey was conducted in August 2005. Hence Railways are agreeable in principle for re-classification from September 2005.

d)     Based on the guidelines of Railways, the load is planned to be increased both at the stations, service buildings etc, and Residential quarters in a phased manner and maximum load was reached in 2005 as verified during the joint survey done in August 2005.

e)     The findings of the Forum that the additional load released on 27-09-2001 is purely for commercial activity and therefore the usage of Non - Domestic load has increased from 27-09-2001, are not correct and hence they do not agree for the same.

 

 

4.         As required under clause 8(1)(C) of the APEPC Regulation No.1 of 2004, the Ombudsman conducted a meeting between the parties herein on 08-06-2006 at srikakulam to arrive at a mutually acceptable settlement. Pursuant to the deliberations in this meeting, the appellant addressed a letter dated 14-06-2006 to the Respondent No.2, reiterating his stand for reclassification under HT category II from the date of joint inspection in August 2005. Responding to this letter of the appellant, the respondent No. 2 (SE/Operation/SKLM) in his letter dated 13-07-2006 addressed to the Ombudsman, stated that they are not agreeable to the proposal of the appellant since the conditions specified in B.P. Ms. No 26 dated 24-06-1998 are not satisfied and hence the re-classification is applicable from 24-06-1998.

 

5.         As no settlement was reached the parties herein were heard on 25-07-2006 at Hyderabad after issue of notice on 04-07-2006.               Sri. Somnath Sahu, Asst Divisional Electrical Engineer, Khurda Road, representing the appellant reiterated their written submissions and confirmed that Railways are agreeable for the re-classification from September 2005 i.e. after the joint verification of connected load in August 2005. Sri.S.Purushotham Senior Section Officer, Palasa who also attended the hearing on behalf of appellant on 25-07-2006, said that they were not informed of the purpose of the visit of licensee’s officers on 05-02-2005 and the data was not actually verified. Sri. Sahu said that, had they been given notice in 1998 if self, they would have segregated the Domestic load and availed separate HT connection then it self and stated that after receipt of notice dated April 1, 2005, they have applied for separate connection for colony. He also drew my attention to section 56(2) of the Electricity Act 2003, (though it was not mentioned in the written submissions) and said that they are not required to pay the arrears for the past period as per this provision of the Act.   Responding to my question on the details of connected loads used for Domestic purpose and Non-Domestic purpose, the appellant said that they did not bring the data for this hearing.

 

            Sri. Y.Prakasa Rao, SE/Operation/Srikakulam (respondent. No.2) has re-iterated the stand taken in their written reply dated 13-07-2006 and asserted that the respondents are entitled to re-classify the service from 24-06-1998 i.e. from the date of issue of B.P. Ms. No. 26 dated 24-06-1998. Responding to my question to furnish the source of the enabling power to re-classify the service with retrospective effect,               Sri. H.Gopala Rao, SAO (respondent. No.1) stated that they have such power and offered to furnish the details of relevant provision later. In response to the observation of the appellant on the verification of load on 05-02-2005 they furnished a copy of the said report, which was signed by the representatives of the East Coast Railways.  The respondents have refuted the contention of appellant in respect of application of section 56(2) of the Act and said that they have raised a demand afresh and are not pursuing a demand made earlier. Responding to my question the respondents have informed (orally) the details of connected load used for Domestic purpose and Non-Domestic purpose as verified during the joint inspection done in August 2005, as follows:

 

                        Domestic Load                                 405KW

                        Non-Domestic Load                         95 KW

                        Pumping                                             40 KW

 

            Subsequently in letter dated 27-07-2006, the respondent No.2 furnished copy of the Memo dated 08-07-1997 of the APSEB regarding procedure for back billing in case of defective meter / defective connections, along with the data of month wise readings of Demand and energy from July’1994 to August’2005, and certain other documents.

 

6.       In the light of the rival contentions narrated herein above, the limited issue for consideration in this appeal is:

“Whether the respondents are entitled to reclassify the service retrospectively from July’98, pursuant to the B.P.Ms.No.26
dated 24-06-1998 of erstwhile APSEB? If not from what date such re-classification is to be done.”

 

7.         The following questions arise in deciding the issue framed in Para 6 above.

a)                 Whether the amendment issued by the APSEB in BP Ms No. 26 dated 24-06-1998 can be construed to have cancelled the special dispensation allowed by the APSEB itself to the S.E. Railways in Memo dated 21-01-1994, in the absence of specific reference to such dispensation in the said B.P?

 

 

b)                 If not, whether the APSEB or its successor - in - interest is not required to issue notice or intimation of withdrawing the special dispensation before re-classification to a category which has a higher tariff?

 

c)                  On issue of such notice whether the APSEB or its successor entity is entitled to reclassify the service with retrospective effect?

 

 

8.         These Questions are discussed in detail here under: 

 

a)         At the out set it is to be stated that the HT category VI is meant for those consumers who are having service connection under categories I to V and who want to have a separate connection for the residential colony / Town ship attached to his establishment for domestic purpose like lights and fans etc, and any other Non-Domestic supply in the residential area. (Vide condition 5 of General conditions of HT supply in the Tariff notifications / Tariff orders issued from time to time). Thus in the case of Railway stations having substantial load used for Domestic purpose, the Railway authorities in the normal course, should have segregated their colony load and taken a separate connection under HT category VI for the colony load If they desired a lesser tariff for colony consumption. However, as a matter of consideration under bilateral arrangements agreed upon between South Central (S.C.) Railways and APSEB (as seen from Memo dated 23-03-1993 of APSEB) a special dispensation was permitted to the Railway stations of S.C. Railways, for classification under HT category VI if the connected load of the colony  forms more than 50% of the total connected load. This facility was later extended to the Railway stations of South Eastern (S.E.) Railways also, vide APSEB Memo dated 21-01-1994. This special dispensation implies the following reliefs to the HT services of Railway stations of S.C. Railways and SE Railways in the state:

 

i)    They need not take separate HT connection for colony thus saving the capital expenditure required for installing necessary infrastructure.

 

                      ii)     The station load also is charged at the HT category VI    tariff rate instead of at HT category II tariff rate, a part from the colony load.

 

                        Thus, this has to be recognized as a specific arrangement (special dispensation) pursuant to an understanding between APSEB and the S.E. Railways and cannot be considered as a normal classification under HT category VI.  Hence any changes in the HT category VI tariff conditions cannot be automatically applied to the services covered under this special arrangement. The amendment issued in B.P.Ms.No. 26, dated 24-06-1998 has to be understood in this background in so far as railway stations of S.E.Railways being billed under HT category VI pursuant to the Memo dated 21-01-1994 are concerned. Further the said amendment also contains executive instructions in Para 4 therein which is extracted here under:

 

4. All the zonal chief Engineers and Superintending Engineer, Operation, are requested to take necessary action accordingly, that all the H.T. category – VI services in their Zones/Circles should not exceed the ceiling limits of the load.”

 

                        It is clear from the above directions of APSEB that the zonal CEs / SEs have to ensure that the non-domestic load in the HT category VI services are with in the limit specified, (There is no directive to re-classify the services unilaterally).  In any case, no mention is made in the said B.P. about cancellation of the specific arrangements agreed for the treatment of Railway Stations loads.

 

                        Thus in my view the said B.P. issued by APSEB does not automatically cancel the special dispensation earlier approved by the same authority (APSEB).

 

(b)       When an understanding / agreement was reached between two parties and if any one party to such understanding wants to deviate from the same, it has to inform the other party, of its intention of such deviation.  In this case the EPDCL should have informed the SE Railways of its intention to withdraw the facilities earlier extended pursuant to the Memo dt. 21-01-1994. Thus it is imperative that a notice is to be issued to the SE Railways, unless the competent authority (APSEB) expressly cancels such special dispensation.

 

(c)        It is not clear whether there is any enabling provision empowering the licensee to re-classify a service with retrospective effect on issue of notice for such re-classification. As stated in para 5 above, the respondents furnished a copy of the Memo dated             08-07-1997 of the APSEB in which the procedure for back billing in the cases of meter defect and in the cases of wrong connection was prescribed. This Memo of APSEB is not relevant for reclassification issue and hence it is of no help to the respondents. However there was a mention of clause 35 of the Terms & Conditions of Supply (TCS) read with clause 5 of the agreement, in the order of the Forum. Neither the appellant nor the respondent have advanced any arguments for or against the said provisions in these proceedings before the Ombudsman. It is necessary to examine the said provisions before taking a view on the aspect of retrospective application of revised classification. The above referred provisions are extracted here under.

 

 

Clause 35 of Term & Condition of supply:

“35.     Reclassification of consumer and Revision of bills:

           

Where a consumer has been classified under a particular category and is billed accordingly and it is subsequently observed that the classification is not correct, the Board may alter the classification and suitably revise the bills if necessary even retrospectively.”

 

Clause 5 of the HT Agreement:

5. Obligation to comply with requirement of Acts and Terms and Conditions of Supply:

I/We further undertake to comply with all the requirements of the Indian Electricity Act, 1910, the Electricity (Supply) Act,1948, the Rules there under, provisions of the tariffs scale of Miscellaneous and General charges and the terms and conditions of supply prescribed by the Board from time to time and agree not to dispute the same.”

 

It may be seen that as per clause 35 of the TCS, the APSEB Board was empowered to revise the bills if necessary (emphasis mine) even retrospectively. The consumer, by virtue of clause 5 of the agreement, is obliged to abide by the TCS prescribed by the Board (APSEB) from time to time. A plain reading of clause 35 of TCS gives an impression that the said provision would apply for the wrong classifications in-advertantly done and detected later. The usage of words “if necessary” conveys the requirement of application of mind before resorting to re-classification retrospectively and not necessarily in every case. Further even if such consideration (application of mind) took place, whether such retrospective application can be done in the cases of classification done pursuant to the orders of the competent authority, is a moot question.

 

The TCS of erstwhile APSEB and agreements entered into by consumers thereon were considered to be statutory in nature by virtue of the statutory power vested in the erstwhile APSEB under section 49 of the Electricity (supply) Act 1948 to fix its own TCS. However after the enactment of the A.P. Electricity Reform Act 1998, these TCS are subject to the Regulatory jurisdiction of the Hon’ble APERC by virtue of the Licence conditions stipulated in the Distribution and Retail supply licences granted by the Hon’ble Commission to the DISCOMs as successor entities of APSEB/TRANSCO. Hence the licensee’s cannot continue to exercise the statutory power vested in the erstwhile APSEB, as its successor entities in the Regulatory regime under the APERC.   In view of this, I have no hesitation to take a view that section 35 of the TCS does not enable the respondents to revise the bills retrospectively for the consumer or a class of consumers with whom the predecessor entity (APSEB) had an express understanding for special dispensation in the matter of tariff classification.

 

9.         Having taken a view that the respondents are not entitled to re-classify the Railway Stations retrospectively as explained above, I do not consider it necessary to examine the aspect of the share of connected loads for Domestic purpose and for other purposes.   It is to be noted that when once the special dispensation is sought to be withdrawn by a notice, the question of any computations of percentage of loads used for Domestic and Non-Domestic purposes out of the composite loads of a Railway station does not arise. The composite HT service of a Railway station simply falls under HT category II from the date such notice is issued withdrawing the earlier special dispensation. The consumer has to segregate the Domestic load and avail separate connection under HT category VI if he wish to avail benefit of lesser tariff fixed for Town ship / Colony.  This is what is now in process as mentioned by the appellants during the hearing.

 

10.                                                             Nevertheless it is necessary to explain why the order dated 17-04-2006 of the learned Forum is not acceptable.  The learned Forum appears to have based its decision on the pattern of recorded demand and energy, which showed a perceptible increase from September/October 2001 onwards. It is pertinent to note that neither the “recorded demand” nor the “level of energy” consumed was the prescribed basis for classification under HT category VI as per B.P.Ms.No.26 dated 24-06-1998 or as per the subsequent Tariff Notifications/Tariff Orders. The share of “connected load” used for Domestic purpose and for other purposes is to be the basis.  In this case the split up of the connected loads between Domestic and other purpose is available pursuant to the inspections done only at 3 points of time viz.;

i)                    In June 1994, vide ADE/Operation/Palasa letter dt 25-06-1994

ii)                  On 05-02-2005, vide ADE/Operation/Palasa letter dated 05-02-2005

iii)                On 30-08-2005 joint verification accepted by appellants.

 

The split up of connected loads for Domestic and for other purposes on these 3 dates was as follows:

 

Date of Inspection

Domestic Loads

Pumping Street Lights Load

Non-Domestic Load

Total Loads

June, 1994

182.45 KW

65.00HP

67.00 KW

257.67 KW

   +  7.52 KW

+ 7.5 kVA

66.00 HP

+ 1.0 HP

   7.5 kVA

05-02-2005

132.00 KW

70 KW

24 KW

246  KW

+12 KW

+  8 KW

30-08-2005

405.13 KW

40 KW

95.152

540.282 KW

 

It may be seen from the above data that between July 1994 and August 2005, the connected load for domestic purpose has increased by over 120% while the Non-Domestic load has increased only by about 25%. Hence the observation of the learned Forum that the additional load released on 27-09-2001 is for non-domestic purpose, does not appear to be based on the connected load data and it appears to be based on the pattern of level of total demand and total energy used, which is not a relevant consideration for the purpose of classification under HT category VI. The order dated 17-04-2006 of the learned Forum of EPDCL is therefore liable to be set aside.

 

11.       Concluding the above discussion, I decide the following award in this appeal.  The HT service of the Palasa railway station shall be billed under HT category VI up to 31st March 2005. From 1st April 2005 (i.e. from the date of issue of notice) it shall be billed under HT category II. The demands raised on the consumer shall be revised accordingly.

 

 

12.       The respondents shall be required to implement this award only after the appellant gives consent for this award to the respondent in terms of clause 12 of the APERC Regulation No.1 of 2004.

 

This Order is signed by me on this 3rd day of August, 2006

 

 

 

VIDYUT OMBUDSMAN

 

To

1.         The Sr. Divisional Electrical Engineer (G),

            East Coast Railways,

            Khurda Road

2.         The Senior Accounts Officer, Operation, EPDCL, Srikakulam

3.         The Superintending Engineer, Operation, EPDCL, Srikakulam   

 

 

Copy to

 

The Secretary,APERC, Hyderabad.

 

The Chairperson,

Forum for redressal of grievances of consumers,

EPDCL, Visakhapatnam