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 Consumers' Right to Information Consumers' Rights Statement Complaint Handling Procedures Code of practice on bill payment Citizen's Charter (TRANSCO)
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ARR Filings 2006-07 to 2008-09
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APTRANSCO    CPDCL     EPDCL    NPDCL     SPDCL Responses on Tariff Filings
Tariff Orders
 Tariff Order on SLDC charges for the period 2007-08 and 2008-09 (PDF)
Transmission Tariff Order 2006-07 to 2008-09  (PDF)
Distribution Tariff Order 2006-07 to 2008-09 & Retail Supply Tariff Order 2006-07  (PDF)
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Vidyut Ombudsman

Workshops

APERC conducted a workshop on "Cost to Serve Methodology" on 20.10.2003.  It was attended by over 25 officers/specialists from the regulatory commissions in India.  It was well received by the participants.